School Issues

 

Complaints

It is an unfortunate fact of life that not everything goes smoothly.

There will be times you might need to complain either informally or formally to your child’s school.

If you have concerns about:

  • Teaching and learning

  • Exams and results

  • Tutoring

  • Quality of teaching

  • Curriculum problems

  • Managing class behaviour

Then speak to HFA for advice on the best way to raise an issue with the school and how to ensure it is dealt with quickly and appropriately. Or let us do it on your behalf.

Get in touch with us today to find out how we can help you and your child.

 
 
Featured
PEApodcast: Episode 8 - What do you do ... if you feel playground pressure?
PEApodcast: Episode 8 - What do you do ... if you feel playground pressure?

This week Kathryn and Jo about what do you do if you feel playground pressure.

PEApodcast: Episode 7 - What do you do ... if your child is anxious about returning to school?
PEApodcast: Episode 7 - What do you do ... if your child is anxious about returning to school?

This week Kathryn and Jo about what do you do if your child is anxious about returning to school.

PEApodcast: Episode 6 - What do you do ... if your child shows signs of anxiety?
PEApodcast: Episode 6 - What do you do ... if your child shows signs of anxiety?

This week Kathryn and Jo chat about anxiety. What are the symptoms? How should you respond? What is the difference between ‘typical worries’ and anxiety?

PEApodcast: Episode 5 - What do you do ... when there are tensions at home?
PEApodcast: Episode 5 - What do you do ... when there are tensions at home?

Welcome to the latest edition of PEApodcast. This week Kathryn and Jo chat about the latest developments in education and home-schooling, before discussing the impact ‘moods’ have on the family.

PEApodcast: Episode 4 - What do you do ... when there is only uncertainty?
PEApodcast: Episode 4 - What do you do ... when there is only uncertainty?

Our latest podcast offers some guidance for parents who have children preparing for their GCSEs or A Levels.

PEApodcast: Episode 3 - What do you do ... to make the most of an open day?
PEApodcast: Episode 3 - What do you do ... to make the most of an open day?

What do you do ... to get the most out of an open day. What is the point of open days? Are they worth attending? What are the differences between open days at state schools and independent? In this week's PEADpodcast Kathryn and Jo reveal the tricks of the trade, things to watch out for, questions to ask and how to find out more about the school.

PEApodcast: Episode 2 - What do you do if ... you want to change your child’s school?
PEApodcast: Episode 2 - What do you do if ... you want to change your child’s school?

One of the unexpected impacts of the Covid crisis is the number of families who are looking to move home - often away from the cities – for a better quality of life. In this week’s PEApodcast, Kathryn and Jo discuss what to do when you need to find a new school for your children. Do you find a home first or a school? What are the differences between state, Independent Day and Boarding?

PEApodcast: Episode 1 - What do you do if ... there is another lockdown?
PEApodcast: Episode 1 - What do you do if ... there is another lockdown?

What was like for schools and for families during the first lockdown? We talk to a former assistant head of a very large inner city primary school about how things were for her school and what they had to put into place. Also, we have some advice for parents during another lockdown and how you can support your children.